Supersamenvatting Information Systems Today To collect, distribute and create useful data, information systems use information technology. Information technology includes telecommunications networks, software and hardware. In the digital world, information systems are very important. These syst...

Chapter 9. How te develop and acquire information systems? What is 'making the business case'? People only want to invest money in a project if they are convinced that it is a good investment. The process of identifying, presenting and quantifying the value that a system generates is referred to as ...

Chapter 7. How to use enterprise information systems? Enterprise information systems can be used to enhance core business processes. These systems support the integration of several business activities. What are the core business processes? Generally, we see five different functional areas in a comp...

Chapter 8. How to strengthen B2B relationships? Via supply chain management and customer relationships management companies can strengthen business-to-business relationships. What is supply chain management? If companies develop strong and integrated relationships with suppliers, then they can compe...

Chapter 6. How can information systems be used to enhance business intelligence? High quality and timely information are very important for the effective management of a company. This can be provided by several different information systems. What is business intelligence? Business intelligence is de...

Chapter 5. How to use social media? Social media has offered us a new set of capabilities for individuals and businesses. Social media can enhance organizational collaboration and communication. Why do organizations need communication and collaboration? Organizations depend on effective co...

Chapter 4. What is the e-commerce? For conducting business electronically on a global basis the Internet and the Web are well suited. The e-commerce via the web has created many opportunities for marketing. What is the electronic business? The electric commerce (EC) is defined as the exchange o...

Chapter 3. How to manage infrastructure and services? Companies who operate in the digital world need comprehensive information system infrastructure to support their business strategy. In order to get a great return on IS investments, companies have to manage their IS infrastructure. What is the in...