Summaries: the best definitions, descriptions and lists of terms for communication and marketing
Key terms, definitions and concepts summarized in the field of Communication and marketing
What is this page about?
- Contents: a selection of terms, definitions and concepts for Communication and marketing
- Study areas: Graphic design and Media design, Marketing and Sales, Public relations and public affairs, Social media and mutlimedia
- Language: English
- Access: Public
Where to go next?
- for all definitions and lists or key terms see Summaries: definitions, descriptions and lists of terms per field of study
- for all summaries for communication and marketing: see Communication and marketing
What to find below?
- Read on for the key terms and definitions summarized in the field of communication and marketing
- Click on the term of your interest
What is marketing, why study it, how to learn it, and where is the best place to study it abroad?
Marketing: what is it, why would you study it, and where is the best place to study or intern abroad?
- What is marketing as study field?
- What are the main reasons for study or intern in the field of marketing?
- What skills do you need for marketing?
- What motivates people to study or intern in marketing?
- What are the best countries and locations to study, intern or work in marketing abroad?
- Where can you find work experience and vacancies for jobs, internships, and voluntary work in marketing abroad?
- What are things to consider when studying or working abroad in marketing?
- Further depth: what is marketing as a discipline?
What is marketing as study field?
- Marketing is the field that focuses on understanding people and connecting their needs to products, services, and ideas.
- It is about creating value, communicating it clearly, and making sure it reaches the right audience.
- Marketing acts as a bridge between organizations and the people they want to serve.
What are the main reasons for study or intern in the field of marketing?
- Marketing puts you in a position where you actively shape how people perceive products, services, organizations, and ideas.
- You learn how decisions are influenced in real-life situations, from everyday consumer choices to strategic business investments.
- Marketing gives you direct insight into how organizations respond to change, competition, and shifting social or technological trends.
- The field allows you to combine creativity with evidence, turning ideas into actions that can be measured and improved.
- Marketing experience remains relevant across countries and sectors because every organization depends on communication, positioning, and trust.
What skills do you need for marketing?
- To analyse: marketing often appeals to people who enjoy exploring markets, audiences, and behavior through patterns and interpretation.
- To be creative: the field tends to draw those who like shaping ideas, stories, and concepts into meaningful messages.
- To communicate: marketing suits people who enjoy translating insights into clear and engaging communication.
- To be entrepreneurial: the field is often associated with people who are drawn to initiative, experimentation, and opportunity.
- To collaborate: marketing commonly involves working with others across teams, disciplines, and organizational settings.
What motivates people to study or intern in marketing?
- Be and feel connected: marketing often attracts people who value understanding others and creating meaningful connections between organizations, products, ideas, and audiences.
- Be and
Communication: what is it, why would you do it, and where is the best place to go?
- What is communication?
- What are the main reasons for being active in the field of communication?
- What skills do you need to participate in communication?
- What motivates people to study or work in communication?
- What are the best countries and locations to study or work in communication?
- Where can you find work experience and vacancies for jobs, internships, and voluntary work in communication?
- What are things to consider when studying or working abroad in communication?
- Further depth: what is communication as a discipline?
What is communication?
- Communication is the field that focuses on how people create, share, interpret, and understand messages.
- It examines how meaning is constructed through verbal and nonverbal communication in different contexts.
- Communication connects individuals, groups, organizations, and societies through interaction, media, and shared understanding.
What are the main reasons for being active in the field of communication?
- Communication plays a central role in how people relate to each other, make decisions, and shape social reality.
- The field offers insight into how messages influence attitudes, behavior, and relationships.
- Communication helps explain how organizations, institutions, and media function and interact with their environments.
- The field combines theoretical understanding with practical relevance across many sectors.
- Communication expertise remains relevant internationally, as interaction and meaning-making are shaped by cultural and social contexts.
What skills do you need to participate in communication?
- To communicate: the field often attracts people who enjoy expressing ideas clearly, listening attentively, and adjusting messages to different audiences and contexts.
- To analyse: communication appeals to those who are interested in examining messages, interactions, and media in a critical and structured way.
- To be empathic: the field suits people who are attentive to perspectives, emotions, and intentions in communication processes.
- To collaborate: communication often attracts people who are comfortable working within teams, organizations, or multidisciplinary settings.
- To be authentic: the field appeals to those who value credibility and consistency in how communication is shaped and perceived.
What motivates people to study or work in communication?
- Be and feel connected: communication often attracts people who value relationships, dialogue, and mutual understanding.
- Be and feel empathetic: the field appeals to those who are interested in perspectives, emotions, and social interaction.
- Be and feel involved: communication suits people who want to engage with social issues, media, or organizational dynamics.
- Be and feel meaningful with a sense of purpose: many people are drawn
International communication: what is it, why would you study it, and where is the best place to go abroad?
International communication: what is it, why would you study it, and where is the best place to go abroad?
- What is international communication?
- What are the main reasons for being active in the field of international communication?
- What skills do you need to participate in international communication?
- What motivates people to study or work in international communication?
- What are the best countries and locations to study or work in international communication?
- Where can you find work experience and vacancies for jobs, internships, and voluntary work in international communication?
- What are things to consider when studying or working abroad in international communication?
- Further depth: what is international communication as a discipline?
What is international communication?
- International communication focuses on how information, ideas, and messages move across national and cultural boundaries.
- The field examines communication in contexts shaped by different languages, cultures, political systems, and power relations.
- International communication explores how meaning is created, negotiated, and contested in a globally connected world.
What are the main reasons for being active in the field of international communication?
- The field helps explain how communication influences relationships between countries, cultures, and communities.
- International communication provides insight into how global media, technology, and politics shape public discourse.
- The field supports understanding and cooperation in situations marked by cultural diversity and inequality.
- International communication connects theory with real-world challenges such as migration, conflict, and development.
- The discipline remains relevant across sectors where cross-border interaction and global perspectives are essential.
What skills do you need to participate in international communication?
- To communicate: you need to express ideas clearly while adapting to cultural and contextual differences.
- To be empathic: understanding perspectives shaped by different cultural and social backgrounds is essential.
- To analyse: the field requires critical analysis of media, discourse, and power relations.
- To be aware of surroundings: international contexts demand sensitivity to political, cultural, and historical factors.
- To collaborate: international communication often involves working in diverse and multidisciplinary teams.
What motivates people to study or work in international communication?
- Be and feel connected: the field attracts people who value dialogue across borders and cultures.
- Be and feel empathetic: international communication appeals to those interested in understanding diverse lived experiences.
- Be and feel meaningful with a sense of purpose: many are motivated by the role communication plays in social change and global challenges.
What is sales?
Sales, as a field of study, delves into the strategies and techniques used to convince customers to purchase goods or services. It's a blend of art and science, requiring an understanding of human psychology, communication skills, and the ability to build relationships.
What are the main features of sales?
- Understanding Customer Needs: Effective salespeople identify and address the specific needs and wants of their customers.
- Building Relationships: Sales success hinges on fostering trust and rapport with potential customers.
- Communication and Persuasion: Persuading customers involves clear communication, highlighting product benefits, and addressing concerns.
- Negotiation and Closing Deals: Negotiating terms and closing deals are crucial skills for salespeople.
What are important sub-areas in sales?
- Business-to-Business (B2B) Sales: Focuses on selling products or services to other businesses.
- Business-to-Consumer (B2C) Sales: Deals with selling directly to individual consumers.
- Social Selling: Utilizes social media platforms to connect with potential customers and build relationships.
- Solution Selling: Emphasizes identifying a customer's problem and presenting your product or service as the solution.
- Digital Sales: Leverages online channels like email marketing and e-commerce platforms to reach customers.
What are key concepts in sales?
- Sales Funnel: A framework depicting the customer journey, from initial awareness to purchase decision.
- Value Proposition: A clear and concise statement highlighting the benefits a product or service offers to the customer.
- Customer Relationship Management (CRM): Strategies for managing interactions with customers and building long-term relationships.
- Objection Handling: Effectively addressing customer concerns and objections to move forward with a sale.
- Sales Pitch: A persuasive presentation that highlights the product or service's benefits and convinces the customer to buy.
Who are influential figures in sales?
- Elmer Wheeler: Pioneered "Tested Selling Techniques," emphasizing the psychology of persuasion in sales.
- Zig Ziglar: Motivational speaker and author who promoted the importance of positive attitude and building relationships in sales.
- Jill Konrath: A sales strategist who emphasizes the need for consultative selling, focusing on understanding customer needs.
- Neil Rackham: Developed the SPIN Selling methodology, a framework for asking strategic questions to uncover customer needs.
- Jeffrey Gitomer: A sales trainer who advocates for a customer-centric approach and building trust in the sales process.
Why is sales important?
- Drives Business Growth: Effective sales generate revenue and fuel business expansion.
- Connects Businesses with Customers: Sales bridge the gap between what companies offer and what customers need.
- Develops Communication and Negotiation Skills: Sales training sharpens communication, persuasion, and negotiation abilities, valuable assets in any career.
- Provides Career Opportunities: Sales offers diverse career paths with high earning potential for skilled individuals.
What are applications of sales in practice?
- Direct Sales: Selling products directly to consumers through face-to-face interactions or demonstrations.
- Retail Sales: Working in retail stores and assisting customers with product selection and purchases.
- Telemarketing and Inside Sales: Contacting potential customers by phone or email to generate leads and close deals.
- Account Management: Building long-term relationships with key clients and managing their ongoing sales needs.
- Sales Management: Leading and coaching sales teams to achieve targets and improve performance.
What is media studies?
Media studies is a dynamic field that delves into the content, history, and effects of various media forms. It examines how media shapes our understanding of the world, influences our culture, and impacts our lives. Here's a breakdown of its key aspects:
What are the main features of media studies?
- Critical Analysis: Media studies encourages critical thinking about media messages, questioning their sources, biases, and underlying ideologies.
- Interdisciplinary Approach: It draws from various disciplines like communication, sociology, psychology, and cultural studies to provide a comprehensive perspective.
- Evolution of Media: Examines how media has evolved throughout history, from print and broadcast to digital and social media.
- Representation and Power: Analyzes how media portrays different groups of people and how power dynamics are reflected in media content.
What are important sub-areas in media studies?
- Film Studies: Explores the history, theory, and aesthetics of filmmaking, analyzing film genres, narrative techniques, and the role of cinema in society.
- Television Studies: Examines the cultural impact of television, analyzing programming, audience reception, and the changing television landscape.
- Digital Media Studies: Focuses on the rise of new media technologies, social media platforms, and their impact on communication, culture, and society.
- Critical Advertising Studies: Analyzes the persuasive techniques used in advertising, its impact on consumer behavior, and the role of advertising in shaping social values.
- Media and Gender Studies: Examines how media portrays gender and how it reinforces or challenges gender stereotypes.
What are key concepts in media studies?
- Representation: How media portrays different groups of people and the power dynamics at play.
- Narrative: The way media constructs stories and shapes our understanding of events.
- Audience: Who consumes media and how their interpretations shape the meaning of media messages.
- Genre: The categorization of media content based on shared conventions and styles (e.g., news, documentary, drama).
- Hegemony: The dominance of a particular ideology or worldview in media.
Who are influential figures in media studies?
- Marshall McLuhan: Coined the phrase "the medium is the message," highlighting the impact of communication technologies on society.
- Stuart Hall: Developed theories of cultural studies, examining how media shapes meaning and identity.
- Noam Chomsky: Pioneered the study of media propaganda and manufacturing consent.
- Donna Haraway: A feminist scholar who critiques the male gaze and gender biases in media representation.
- Judith Butler: A philosopher whose work on performativity explores how identities are constructed through media and social interaction.
Why is media studies important?
- Media Literacy: Equips individuals with the skills to critically analyze media messages, becoming informed consumers of information.
- Understanding Culture: Provides insights into how media shapes our culture, values, and beliefs.
- Empowering Participation: Encourages active participation in the media landscape, fostering media democracy.
- Engaging with the World: Helps us understand the complex role media plays in shaping the world around us.
What are applications of media studies in practice?
- Media Criticism: Developing analytical skills to evaluate news media, advertising, and social media content.
- Media Production: Understanding media production techniques to create more effective and impactful messages.
- Media
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