How do attitudes and job satisfaction influence the workplace? - ExamTests 4

Questions

Question 1

Ollie told his girlfriend he really likes his new colleagues. What did Ollie express? 

1. An attitude
2. A mood
3. A dynamic affective mental state
4. An emotion.

Question 2

Carl told his friends that the new IT system at his work is well-organized and efficient, he is very happy with it. Which component of an attitude did Carl express?

1. Cognitive and affective component.
2. Cognitive, affective, and behavioural component.
3. Affective and behavioural component.
4. Cognitive component.

Question 3

Dylan identifies strongly with his job as a teacher, his work and the impact he has on his students is very important to his well-being. Which job attitude does it reflect?

1. High job involvement
2. High organizational commitment
3. Job satisfaction
4. High psychological empowerment

Question 4

Patty experiences high job satisfaction as a result of responsibility for outcomes of her work. Which of the core job dimensions does it represent?

1. Autonomy
2. Feedback
3. Task significance
4. Task identity

Question 5

Sheanine has recently joined a hospital as a part of the internship program prescribed by the nursing school she attends. Sheanine, who was inspired to take up this profession by the story of Florence Nightingale, has very strong ideals about how she should behave as a nurse. She feels that as a nurse she must be gentle, pleasant, and caring at all times so she can serve her patients well, and she often goes to great lengths as an intern by putting in extra hours at the hospital and so on. The scenario reflects Sheanine's ________.

1. Role fuzziness
2. Role perception
3. Role conflict
4. Role ambiguity

Question 6

Which of the following describes the difference between employee attitude and employee stress?

1. Employee attitude is the judgement made by employees about their job. Employee stress is an unpleasant response to workplace pressure.
2. Employee attitude is an unpleasant response to workplace pressure. Employee stress is the judgement made by employees about their job.
3. Employee attitude is purely physical; whereas, employee stress is purely psychological.
4. Employee attitude is purely psychological; whereas, employee stress is purely physical.

Question 7

The ______ component of an attitude is the emotional or feeling component of that attitude.

1. Behavioral
2. Affective
3. Cognitive
4. Evaluative

Question 8

Daryl heads an ad agency in New York and regularly needs to work with copywriters, artists, and designers to come up with effective branding solutions for products. For one of the company's esteemed clients, Wang and her team need to brainstorm ideas for a slogan for the client's new line of clothing. In such a situation, why
is it particularly important for Wang to keep her team happy?

1. People take a long time at processing information when they are in a good mood.
2. People tend to weigh all options to make less likely decisions when in a good mood.
3. People are less likely to use rules of thumb when they are in a good mood.
4. People are more creative and produce more ideas when they are in a good mood.

Answer indication

Question 1

A. An attitude.

Question 2

A. Cognitive and affective component.

Question 3

A. High job involvement.

Question 4

4. Autonomy.

Question 5

B. Role perception.

Question 6

A. Employee attitude is the judgement made by employees about their job.

Question 7

B. Affective.

Question 8

D. People are more creative and produce more ideas when they are in a good mood.