Examtests with the 2nd edition of Organizational Behavior by Neck et al.

Why is the topic of organizational behavior important? - ExamTests 1

Multiple choice questions with chapter 1

Question 1

What different techniques can we distinguish that members of an organization need to be able to fulfill their roles properly?

1. Technical skills, human skills and conceptual skills.
2. Technical skills, communication skills and conceptual skills.
3. Human skills, conceptual skills and leadership skills.
4. Communication skills, conceptual skills and leadership skills.

Question 2

What are the five steps of the critical thinking approach?

1. Analyzing behaviour, observing behaviour, interpreting behaviour, determining consequences of behaviour, justifying changes in behaviour.
2. Observing behaviour, interpreting behaviour, analyzing behaviour, determining consequences of behaviour, justifying changes in behaviour.
3. Observing behaviour, analyzing behaviour, interpreting behaviour, determining consequences of behaviour, justifying changes in behaviour.
4. Observing behaviour, determining consequences of behaviour, interpreting behaviour, analyzing behaviour, justifying changes in behaviour.

Question 3

Which of these scientific disciplines is not a source of inspiration for organizational behavior?

1. Sociology.
2. Political science.
3. Anthropology.
4. History.

Open questions with chapter 1

Question 1

What is the disadvantage of correlational research?

Question 2

Group A contains 500 people, of which 50 are criminals, Group B contains 50,000 people of which 10% are criminals. Group A is approached more negatively. What do you call this appearance?

Question 3

What do we mean with the human capital value of an organization?

Answers multiple choice questions with chapter 1

Question 1

A. Technical skills, human skills and conceptual skills.

Question 2

B. Observing behaviour, interpreting behaviour, analyzing behaviour, determining consequences of behaviour, justifying changes in behaviour.

Question 3

D. History.

Answer suggestions Open questions with chapter 1

Question 1

We cannot conclude causal relationships from correlational research.

Question 2

An illusionary correlation.

Question 3

Human capital value refers to the way employees work to achieve their organization's strategic goals through which they compete successfully with other organizations.

How can we deal with diversity and individual differences in the workplace? - ExamTests 2

Multiple choice questions with chapter 2

Question 1

What does diversity at the surface level mean?

1. Diversity in verbal and nonverbal behavior.
2. Diversity in easily observable differences between people.
3. Neither of the two.
4. Both.

Question 2

What is the highest degree of cultural sensitivity according to Bennett's DMIS model?

1. Denial.
2. Acceptance.
3. Integration.
4. Adaptation.

Question 3

Which of these character traits is not covered by the Big Five model of character traits?

1. Emotional stability.
2. Intelligence.
3. Openness to experiences.
4. Extraversion.

Question 4

Which statement about the Myers-Briggs type indicators is incorrect?

1. It is a psychometric questionnaire.
2. It evaluates four spectrums of psychological characteristics.
3. The spectrum score can be translated into one of 8 personality types.
4. According to many scientists, the questionnaire is an exaggerated simplification.

Open questions with chapter 2

Question 1

How can an employer best deal with stereotypes in the workplace?

Question 2

What does ability diversity mean?

Answers multiple choice questions with chapter 2

Question 1

B. Diversity in easily observable differences between people.

Question 2

C. Intergration.

Question 3

B. Intelligence is not included in this model.

Question 4

C. The spectrum score can be translated to one of 16 personality types.

Answer suggestions Open questions with chapter 2

Question 1

Recognize that stereotypes exist.

Question 2

Ability diversity is the representation of people of different mental and physical functioning levels within an organization.

What can organizations and managers learn about theories on perception and learning? - ExamTests 3

Multiple choice questions with chapter 3

Question 1

What is Fundamental Attribution Theory?

1. One's own behavior is seen as dispositional behavior and the behavior of others as situational.
2. The behavior of others is seen as dispositional rather than situational.
3. The behavior of others is seen as dispositional and own behavior as situational.
4. One's own behavior is seen as dispositional rather than situational.

Question 2

A psychological contract is an employee's perception of his or her exchange relationship with an organization.

1. True.
2. Not true.

Question 3

What is the halo effect?

1. The perception problem by which we judge an individual based on the first information available.
2. The perception problem by which we judge an individual based on projecting our own motivations and feelings onto the other.
3. The perception problem by which we develop a positive or negative bias for an individual based on our first impression of them.
4. The perception problem with which we compare an individual with ourselves.

Question 4

What does Bandura's social-cognitive theory say about the learning process?

1. People always look for two causes to explain behaviour.
2. People learn by observing, imitating and modeling others.
3. People's behavior is shaped by external stimuli.
4. People learn through cognitions.

Open questions with chapter 3

Question 1

How can someone improve their position using impression management?

Question 2

What does distinctiveness mean?

Question 3

What do we mean by selective attention?

Answers multiple choice questions with chapter 3

Question 1

B. Others' behavior is perceived as dispositional rather than situational.

Question 2

A. True.

Question 3

C. The perception problem by which we develop a positive or negative bias for an individual based on our first impression of them.

Question 4

B. People learn by observing, imitating and modeling others.

Answer suggestions Open questions with chapter 3

Question 1

By means of self-enlargement techniques, other-enlargement techniques, sliming and self-handicaping.

Question 2

Distinctiveness refers to the extent to which a person behaves consistently in similar situations. When we observe low distinctiveness in different situations, we attribute that behavior is caused by internal factors and not by external factors. When we observe high distinctiveness in different situations, we consider that behavior is caused by external factors.

Question 3

Selective attention is the human tendency to selectively focus on the aspects of a situation that are closest to our own interests, values ​​and attitudes.

How do emotions, attitudes en stress relate to work performance? - ExamTests 4

Multiple choice questions with chapter 4

Question 1

How can job satisfaction be improved?

1. By improving job hygiene.
2. By motivators.
3. Through both hygiene and motivators.

Question 2

Max is new and does not yet have a job specification and because of this he experiences stress, why is this?

1. Role conflict.
2. Role ambiguity.

Question 3

What does mood congruence mean?

1. When you are in a positive mood, you pay more attention to the positive.
2. When you are in a negative mood, you more easily retrieve information that you have stored in a negative mood.

Question 4

When an employer immediately reduces a problem, this contributes to:

1. Problem-focused coping.
2. Emotionally-focused coping.

Question 5

As many opportunities as threats can be sources of stress in the workplace.

1. True.
2. Not true.

Question 6

The principles of organizational behavior do not apply to people who volunteer with non-profit organizations or charities.

1. True.
2. Not true.

Open questions with chapter 4

Question 1

Which factors influence job satisfaction?

Question 2

Femke buys a car that is not environmentally friendly, while she considers this value important. What does Femke experience?

Answers multiple choice questions with chapter 4

Question 1

C. By both hygiene and motivators.

Question 2

B. Role ambiguity.

Question 3

A. When you are in a positive mood, you pay more attention to the positive.

Question 4

A. Problem-Focused coping.

Question 5

A. True.

Question 6

B. False: These principles also apply.

Answer suggestions Open questions with chapter 4

Question 1

Organizational citizenship behavior (OCB) and well-being.

Question 2

Cognitive dissonance.

How do concepts and theoretical perspectives on motivation play a role in organizational behavior? - ExamTests 5

Multiple choice questions with chapter 5

Question 1

Which theory holds that people are motivated by their desire to fulfill specific needs?

1. Maslow's hierarchy of needs theory.
2. Alderfer's ERG Theory.
3. Two-factor theory of motivation.
4. Both A and B.

Question 2

What is true about the goal-setting theory?

1. Human performance is driven by their conscious goals and intentions.
2. Humans have an instinctive desire to achieve goals.
3. Neither of the two.
4. Both A and B.

Question 3

Which of these descriptions is a good definition of Adams' equity theory?

1. Motivation is based on our perception of fairness in a situation.
2. People want fairness of distribution, meaning they want a fair distribution of outcomes.
3. Motivation influences our job satisfaction.
4. None of these descriptions provide a good definition.

Question 4

The expectancy theory states that people choose behaviors because they have an expectation of a certain outcome for this specific behavior.

1. True.
2. Not true.

Open questions with chapter 5

Question 1

What does the factor expectancy mean in expectancy theory?

Answers multiple choice questions with chapter 5

Question 1

D. Both theory A and B.

Question 2

A. Human performance is driven by their conscious goals and intentions.

Question 3

A. Motivation is based on our perception of fairness in a situation.

Question 4

A. True.

Answer suggestions Open questions with chapter 5

Question 1

Expectancy refers to how high you think the chance that something will actually work.

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