Understanding and managing organizational behavior - George & Jones - 6th edition

Organizational behavior is defined below and it is clear that this topic is important. Due to the many changes in the world outside of the organization, the way of working within the organization also changes. The behavior and performance of an organization are discussed below. 

How can you define organizational behavior?

An organization is a group of people who work together to achieve individual goals or group goals. Individual goals are goals that members within the group aim to achieve, for example earning money, getting respect and so on. Examples of goals for an organization are profit, development of a particular drug or ensuring that a particular product is promoted. Organizations exist to offer resources and services. The quality of these goods and services are the result of the behavior and performance of the employees within an organization.

Organizational behavior (OB), is the study of factors that influence the behavior of individuals and groups within

This chapter discusses the thoughts and feelings (the work values, work attitudes, moods, and emotions) that people have about work, their job, the organization in which they work and how these thoughts and feelings influence the organizational behavior. Study of the thoughts and feelings contribute to a better understanding and better management of organizational behavior.

What are work values?

work values are the personal views of an employee about what one expects to get from work and how one should behave at work. Expected rewards (outcomes) can be self-respect, money or status. These values are relatively static and are guidelines for behavior. work values can be divided into two categories, namely intrinsic and extrinsic work values.

Intrinsic work values are the values that are related to the nature of the work itself, for example, learning new things, being challenged or being creative.

Extrinsic values are values that are related to the impact of work,