The social psychology of communication [PSMIN09]
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Lecture 3
Person A: I have smth in mind I want to make clear to you (and I may show other mind states)
Person B: So, you have smth in mind you want to make clear to me (and I notice other mind states)
Taxonomy (non-linguistic)
- Kinesics
- Paralanguage
- Physical contact: context is important, the relation
- Proxemics: the distance between people (personal space) the intimacy of the relation is important
- Physical characteristics: how you dress/do your hair/make-up
- Environmental factors:
- Emblems
- Illustrators: with your hands
- Regulators: nodding, engaging
- Adaptors: the way your hands are
- Affect display
- Information provision
- Regulating interaction
- Expressing intimacy
- Expressing social control
- Presentation function
- Affect management
- Facilitating service/task goal
- Positiveness: immediacy, intimacy
- Potency: status, social control
- Responsiveness: persuasion
The head
- Proxemics
- Gestures
- Voice
- Facial expression
- Appearance
- Posture
- Haptics
- Gaze
Bad news conversation
-Participants: cancer patients (N=168)
-Method: presentation of consultation on video (cb)
-Which
Data show that the doctor sitting works better, than the doctor standing.
Psychical distance
Goal: bonding, feeling acknowledged, and accepted
Message: through all channels
Context: determines the physical distance
Expectations: negative violations feel bad, create distance
Corona measure: keep distance, in shared reality à frustration, confusion
Adaptation/compensation: other behaviours/bonding rituals
State of mind (mental representation to communicate) à linguistic à sign language
Communication channels
Dittmann: communication
Access:
Public
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