How does change affect the organization? - ExamTests 15

Questions

Question 1

Catie found out she is getting paid less for her job than others, despite having all the necessary qualifications. She talks to her manager about it. Which reaction to injustice does it represent?

1. Changing input
2. Choosing a different referent
3. Changing outcome
4. Distorting perception of self

Question 2

Which of the following is an example of a hindrance stressor?

1. High workload
2. Time urgency
3. Confusion about job responsibilities
4. Pressure to complete the tasks

Question 3

Task demands can be a potential source of stress for the employees. It belongs to:

1. Organizational factors
2. Environmental factors
3. Personal factors
4. Psychological factors

Question 4

Jay feels very overwhelmed at work. Last couple of months have been very stressful, because he had some big projects to finish. Now he feels like he really needs a break to reduce his stress. What solution would be most effective here?

1. Employee sabbatical
2. Employee involvement
3. Redesigning her job
4. Goal setting

Question 5

The University of Groningen offers their employees flexible working hours and flexible leave policies. Those opportunities can help employees to achieve higher:

1. Work-life balance
2. Work-life conflict
3. Role balance
4. Role conflict

Question 6

Petra feels very stressed at work. She works in an open space office and she is often distracted by the noise. Paula is affected by:

1. Interpersonal demands
2. Role demands
3. Task demands
4. Technological demands

Question 7

Stress is associated with ________ and ________.

1. Demands; resources
2. Education; communication
3. Support; commitment
4. Manipulation; cooptation

Question 8

Which of the following resources should you seek when emotional demands are stressing you?

1. Computer support
2. Information support
3. Social support
4. Cross-functional support

Question 9

Which of the following stressors is likely to produce less strain than the other stressors?

1. Pressure to complete tasks
2. Role ambiguity
3. Confusion over job responsibilities
4. Office politics

Question 10

Which of the following strategies is NOT an organizational approach to managing stress? 

1. Employee selection
2. Time management
3. Job placement
4. Employee sabbaticals

Question 11

How does redesigning jobs help reduce stress?

1. It helps individuals with an internal locus of control adapt better to high-stress jobs.
2. It seeks to buy off the leaders of a resistance group by giving them a key role.
3. It gives individuals greater control over work activities and lessens dependence on others.
4. It reduces uncertainty by lessening role ambiguity and role conflict.

Question 12

When ________, the result is role conflict.

1. We lack the skills required for performing the role
2. We do not approve of the behavioral requirements of a role
3. Our view of the role is different from others' expectations of that role
4. Compliance with one role requirement may make it difficult to comply with another

Answer indication

Question 1

C. Changing outcome.

Question 2

C. Confusion about job responsibilities.

Question 3

A. Organizational factors.

Question 4

A. Employee sabbatical.

Question 5

A. Work-life balance.

Question 6

C. Task demands.

Question 7

A. Demands; resources.

Question 8

C. Social support.

Question 9

A. Pressure to complete tasks.

Question 10

B. Time management.

Question 11

C. It gives individuals greater control over work activities and lessens dependence on others.

Question 12

D. Compliance with one role requirement may make it difficult to comply with another.