Study Guide for summaries with Organisational Behaviour by Buelens a.o.

Organisational Behaviour - Buelens, Sinding & Waldstrom - 4th edition 2011 - Summary

Chapter 1: Organisational behaviour in the past

Organisational behaviour observes the interactions and habits of people and organisations. It tries to improve the organisations effectiveness.

Pfeffer found evidence that ‘people-centred practices’ are strongly associated with higher profits and significantly lower employee turnover. Seven people-centred practices in successful companies:

1. Job security: eliminate fear of losing a job

2. Careful hiring: emphasis on good fit with company culture

3. Power to the people: decentralisation and self-managed teams

4. Generous pay for performance

5. Lots of training

6. Less emphasis on status: to build a ‘we’ feeling

7. Trust-building: through the sharing of critical information

History

Chapter 1

• Organisational Behaviour origins in the 20^th century with the arise of scientific management.

• Taylor enlarged productivity by studying work methods.

• According to Fayol, the five major tasks for mangers are planning, organising, leading, co-ordinating and controlling.

• Bernard states that there are multiple conditions which have to be met in order to create co-operation.

• Simon provides three ways to motivate employees: identification with the organisation, training and