SPOC - lecture 1

Passing this course depends on two fulfilments:

A) a grade of at least a 6 on the multiple choice exam (2/11 18:45-20:45), and;

B) having reported on at least 11 of the 13 eTraining assignments, and having turned in at least 4 of the 6 group reports

Dia 6: context is essential to understand this. C is the best interpretation, we have knowledge about earlier events.

For example wanting to have a pizza is turning on the light two times and turn the wheel ones to the left. IF the light and wheel is doing so, you know somebody wants a pizza. This is a form of communication.

Communication has a survival function. We need it to live in an organized group. People are communication monsters.

There is a focal noise coming out of our mouth if we want to communicate.

“Thank you”

A positive feeling caused by person B (you can borrow her smartphone)

“I acknowledge that this thing which feels positive for me was caused by you” (when I do something for myself, I don’t say thank you to myself) You can also say it to a friend to emphasise your good friendship.

“I reinforce our relationship by sharing my feeling”

In other countries we all have the same meaning for thank you, but it is all said different.

• Phonology (speech sounds)

• Semantics/vocabulary (meaning of language units)

• Syntax & Morphology (rules on combining words/change word forms)

• Language (communicate complex/series of mental representations)

Humans can make social reality. Pigs cant, at least not as complex as we do. The social reality is most of the time not the same as the real reality, but it looks like it. What’s the most important thing in life differs from groups, they all have their own social reality.

When we talk about communication you have a sender and a receiver. There is a message that need to go from the sender to the receiver.

What you see is the coding, what it means has to be understand in the context.

You assume she is aggressive, maybe she was laughing and was way too enthusiastic. Or even when she is laughing: maybe it was an evil laugh.

• What do we talk about?

• How do we speak? With or without an acsent, do you take meaning of it? Is it positive or negative? Or is it dependable of the context? When people talk slow or fast, what does that mean? Some talking is an automatic progress, you talk before thinking.

 • What do we show?

• How can we understand the complexity? The turn taking of talking. Who is talking and at what moment and for how long? It is hard to grasp this complexity.

• How do cultures differ? Ofc with laughing, but also with distance etc.

• How do we communicate through new media? You don’t see the other person, but it is still not bad to communicate together.

• How can we communicate with computers? E-mail.

What do we talk about?

We always communicate with a goal. ‘’ what to eat, how late to go “

Hey, you look great!

It is a converging remark.

• Improve the relationship; maybe even if the other one isn’t looking great, it is just nice to say

• Boost the other’s self-esteem; or maybe a compensation (bad grade, but you look good)

• Present yourself as friendly

• Establish a norm of closeness; in our relation we can talk on this level (you don’t say it when you’re at the doctor)

Goals of communication

• Influence/organize (teach, persuade, collaborative action)

• Identity (being a good and consistent person) asking for a beer every week

• Interaction (looking positive and acceptable)

• Relational resource (preserve the relationship)

 • Personal resource (avoiding repercussions) can you lend me some money please?

• Arousal management(avoid getting stressed)

You have to come to a conclusion about what is happening. If you know what is happening you can act, or first check if you are right.

Action Assembly

Communication theory: when you watch people communicate it all looks difficult and complex. Its chaos!! But actually it says that all these complex things you can see is a sum of smaller patterns. When I do this, this will happen. When I have a need, I make a goal. The conceptual memory combined with outcome. When I do this and this and this I have the highest chance that my goal will come true (when I hug my mom she will say yes). We keep on repeating ourself, everyday we say similar same things.

A medical doctor wants (his goals are);

• to set a medical diagnosis (that is my job)

• the patient to find me friendly (she will fill in the evaluation form)

• to be regarded as an expert (the patient will follow my advice)

• the patient to adore me (like being sophisticated; that makes me feel good)

• the patient to leave as soon as possible (I have to get the children in time)

Speech events

Shopping is not just about shopping, its about the social event of shopping: being seen, being helped, having a relationship for 1 minute with a stranger, etc. It is the social excitement that is important.

Gossip

“Did you hear that Thomas is caught on plagiary? I heard he copied about one-third of his Bachelor Thesis. Just one day before he graduated his fraud was discovered. He is denied access now and will have to stop his study.”-  Social level goal

This is to build norms; this is stupid, you shouldn’t do this. Not to be mean to Thomas. People gossip because of a social function, but this is not a personal goal; that is to feel connected with someone. So it is not on a individual level, but its social.

About corona-crisis

• The facts and observations: the way you say it and the intonation you use

• Opinion and arguments: I think…..

• Experiences and feelings: I felt ….

• Life lessons learned

• Concrete coping and evaluation

• The future