Organizational BehaviorChapter 4Workplace emotions, attitudes, and stress Emotions influence almost everything we do in the workplace.Often occur before cognitive processes and, consequently influence them. Emotions: physiological, behavioral, and psychological episodes experienced toward an object, person, or event that create a state of readiness.Quite short. Directed toward someone or something.Emotions are experiences, they represent changes in our physiological state, psychological state and behavior. Most of these emotional reactions are subtle, they occur without our awareness. Moods are not directed towards anything in particular and tend to be long-term emotional states.Types of emotions All emotions have two common features. An associated valance (core affect) signaling that the perceived object or event should be approached or avoided.The level of activationEmotions, attitudes, and behavior Attitudes are judgments, whereas emotions are experiences.We experience emotions very briefly, whereas our attitude towards something or someone is more stable over time. BeliefsThese are your established perceptions about the attitude object, what you believe to be true.Each of these beliefs also has a valence, you have a positive or negative feeling about each belief. FeelingsRepresent your conscious positive or negative evaluations of the attitude object.Most of the time, your beliefs about something or someone affect your feelings, but the reverse sometimes occurs. Your feelings about something can cause you to change your...
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