Information Systems Management - RUG - practice exam (2014) for IB

 


 

These are eleven practice questions (Multiple-choice) with answers presented similarly to the exam. The exam itself will consist of around fifty questions like this. The answers contain references to the pages of the book that more lavishly explain and eloborate on the answer.

 

Exam Questions

 

Question 1

This is the term used to describe ethical dilemmas that arise with the development and

application of IT.

  1. Normative theories

  2. PAPA principles

  3. Information ethics

  4. Stockholder theory

 

Question 2

Suppose H&M has a linked supply chain with Cotton Town, a fabric supplier. H&M and Cotton Town use IT to seamlessly exchange data, communicating requirements as well as delivery

expectations. The relationship between H&M and Cotton Town is best described as:

  1. Strategic alliance

  2. Co-opetition

  3. Collaboration

  4. Dependence

 

 

Question 3

A general manager should:

  1. Rely on IS personnel to make IS decisions

  2. Ignore how IS are used and managed

  3. Have a deep technical knowledge of IS

  4. Understand the use and consequences of technologies relevant to the business

  5. Not be expected to ask or understand technology related questions

 

 

Question 4

Which one of the following enterprise systems is social IT increasingly integrating with?

  1. ERP

  2. CRM

  3. PLM

  4. SCM

 

 

 

Question 5

To help with organization and complexity, a project manager will break a project up into:

  1. Variables

  2. Infrastructure

  3. Subprojects

  4. Business processes

 

 

Question 6

This type of organizational structure is based upon the concepts of division of labor,

specialization, and unity of command. Key decisions are made at the top and filter down

through the organization.

  1. Hierarchical

  2. Flat

  3. Networked

  4. Matrix

 

Question 7

Intel has implemented a social network analysis tool that maps the _________ and the

connections of Intel employees, supporting innovation by allowing employees to find

others in the company with particular skills, interests or expertise.

  1. friendships

  2. departments

  3. knowledge

  4. IS

 

Question 8

Valero (an oil company) has implemented an organizational architecture that would enable the company to create applications from components. Because of this flexibility it can realize gains.
How is this type of architecture called?

  1. Internet-based

  2. Decentralized

  3. Service-oriented

  4. Centralized

 

 

Question 9

All of the following are mechanisms that can be created to ensure good IT governance

except for one. Which one is this:

  1. Policies

  2. Steering Committees

  3. Review boards

  4. Consultants

 

 

Question 10

Which of the following should a manager expect from the IS organization?

  1. Management data, information and knowledge

  2. Participation in setting and implementing strategic direction.

  3. Promotion of enterprise security.

  4. Innovation of current processes.

  5. All of the above

Question 11

Knowledge management is the process that generates, captures, codifies and __________

knowledge across an organization in order to achieve a competitive advantage.

  1. Applies

  2. Transfers

  3. Analyzes

  4. Limits

 

 

 

 

 

 

 

Answers

 

 

 

Answer to Question 1

c)

For an explanation, please refer to page 352 of the book.

 

 

Answer to Question 2

a)

For an explanation, please refer to page 64 of the book.

 

 

 

Answer to Question 3

d)

For an explanation, please refer to page 26,32 of the book.

 

 

 

Answer to Question 4

b)

For an explanation, please refer to page 155 of the book.

 

 

 

Answer to Question 5

c)

For an explanation, please refer to page 292 of the book.

 

 

Answer to Question 6

a)

For an explanation, please refer to page 80 of the book.

 

Answer to Question 7

c)

For an explanation, please refer to page 112 of the book.

 

Answer to Question 8

c)

For an explanation, please refer to page 167 of the book.

 

Answer to Question 9

d)

For an explanation, please refer to page 249 of the book.

 

Answer to Question 10

e)

For an explanation, please refer to page 201-202 of the book.

 

Answer to Question 11

b)

For an explanation, please refer to page 327 of the book.

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Information Systems Management: Summaries, Exam Questions and Lecture Notes - IB B2 RUG - Study Bundle

Lecture notes Information Systems Management - IB2 - RUG

Lecture notes Information Systems Management - IB2 - RUG

Lecture notes for lecture 1, 2, 4 and 5. Notes for lecture 3 and 6 are missing.



Lecture 1: Key ICT’s

 

In this course the following subjects will be discussed:

  • Key ICT’s

  • Company strategy and information systems strategy

  • Changing business processes

  • IT Project Management

  • IT Security and Ethics

  • IT governance

  • Management and Leadership

 

Successful firms have an overriding business strategy driving both their organizational strategy and their information strategy. The firms organizational strategy and decisions regarding the information strategy are all driven by the firm’s business objectives, strategies and tactics. Therefore, the strategy a frim adopts determines the information system strategy they use, which in turn leads to a certain choice in information systems.

 

An information system consists of four components:

  • people,

  • the organizational structure,

  • processes and,

  • technology

In this lecture the aim is to understand how IT has changed the nature of work and learn the key concepts involved.

 

Real world example: Best Buy

Best Buy is a leading U.S. retailer in electronics who completely transformed it’s view of the ordinary workday. Before employees made long hours, with a directive boss checking their every move. When one day two employees came up with an idea, using technology to let employees perform their work from a variety of places. The new approach is called ROWE and allows for limitless flexibility when it comes to work hours. Employees can choose where and when they want to do their work as long as project goals are satisfied. As a result productivity soared and their voluntary turnover decreased significantly. Other firms, such as IBM and AT&T, started to adopt similar strategies.

 

A way to evaluate the effect of IT on the work done in a firm is to use the framework for work design, which asks the following questions:

  • What work will be performed? Including an assessment of specific desired outcomes, inputs and the transportation needed to turn inputs into outputs.

  • Who is going to be doing the work? Is it possible to automate the tasks

  • .....read more
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Information Systems Management - RUG - practice exam (2014) for IB

Information Systems Management - RUG - practice exam (2014) for IB

 


 

These are eleven practice questions (Multiple-choice) with answers presented similarly to the exam. The exam itself will consist of around fifty questions like this. The answers contain references to the pages of the book that more lavishly explain and eloborate on the answer.

 

Exam Questions

 

Question 1

This is the term used to describe ethical dilemmas that arise with the development and

application of IT.

  1. Normative theories

  2. PAPA principles

  3. Information ethics

  4. Stockholder theory

 

Question 2

Suppose H&M has a linked supply chain with Cotton Town, a fabric supplier. H&M and Cotton Town use IT to seamlessly exchange data, communicating requirements as well as delivery

expectations. The relationship between H&M and Cotton Town is best described as:

  1. Strategic alliance

  2. Co-opetition

  3. Collaboration

  4. Dependence

 

 

Question 3

A general manager should:

  1. Rely on IS personnel to make IS decisions

  2. Ignore how IS are used and managed

  3. Have a deep technical knowledge of IS

  4. Understand the use and consequences of technologies relevant to the business

  5. Not be expected to ask or understand technology related questions

 

 

Question 4

Which one of the following enterprise systems is social IT increasingly integrating with?

  1. ERP

  2. CRM

  3. PLM

  4. SCM

 

 

 

Question 5

To help with organization and complexity, a project manager will break a project up into:

  1. Variables

  2. Infrastructure

  3. Subprojects

  4. Business processes

 

 

Question 6

This type of organizational structure is based upon the concepts of division of labor,

specialization, and unity of command. Key decisions are made at the top and filter down

through the organization.

  1. Hierarchical

  2. Flat

  3. Networked

  4. Matrix

 

Question 7

Intel has implemented a social network analysis tool that maps the _________ and the

connections of Intel employees, supporting innovation by allowing employees to find

others in the company with particular skills, interests or expertise.

  1. friendships

  2. departments

  3. knowledge

  4. IS

 

Question 8

Valero (an oil company) has implemented an organizational architecture that would enable the company to create applications from components. Because of this flexibility it can realize gains.
How is this type of architecture called?

  1. Internet-based

  2. Decentralized

  3. Service-oriented

  4. Centralized

 

 

Question 9

All of the following are mechanisms that can be created to ensure good IT governance

except for one. Which

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